Privacy Policy

Privacy Policy

Poker Barn Karratha is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our venue, reserve a poker table, or dine with us.

Effective 16 September 2026

The policy applies to all in-person interactions at 27 Warambie Road, Karratha WA 6714. It does not cover any online gambling or third-party websites. We adhere to the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information We Collect

Information We Collect

Reservation Details

When you reserve a poker table, we collect your name, contact phone number, and email address to confirm and manage your booking.

  • We may also record your preferred poker nights or card lounge seating preferences.
  • No payment information is collected, as all transactions are handled in person.

Venue Interactions

We may collect information you voluntarily provide when you visit, such as dietary requirements for restaurant dining or accessibility needs.

  • CCTV footage may be captured for security purposes in public areas.
  • We do not collect sensitive information unless you provide it for a specific purpose.

Website and Communications

If you contact us via email or phone, we may retain a record of that correspondence to assist with your enquiry.

  • We do not use cookies or tracking technologies on our website.
  • Any online forms are limited to reservation requests.
How We Use Your Information

How We Use Your Information

We use your information to manage reservations, provide a safe and enjoyable poker room experience, and respond to your enquiries.

  1. To confirm and remind you of your poker table reservation.
  2. To accommodate dietary requirements in restaurant dining.
  3. To improve our card lounge and poker nights based on visitor feedback.
Disclosure of Information

Disclosure of Information

We do not sell or rent your personal information. We may disclose information to service providers who assist with our operations, such as reservation systems or security services, under strict confidentiality agreements.

Disclosure may be required by law or to protect the safety of our guests and staff. We do not transfer personal information overseas.

Data Security and Retention

Data Security and Retention

Security Measures

We implement reasonable physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, alteration, or disclosure.

  • Access to personal information is restricted to authorized staff.
  • CCTV footage is stored securely and accessed only for legitimate purposes.

Retention Period

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  • Reservation records are typically kept for 12 months after your visit.
  • CCTV footage is retained for 30 days unless required for an investigation.
Your Rights and Choices

Your Rights and Choices

Access and Correction

You may request access to the personal information we hold about you and ask for corrections if it is inaccurate, incomplete, or out of date.

Requests can be made by emailing [email protected] or calling +61891234567. We will respond to your request within a reasonable timeframe.

Complaints

If you have a concern about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

OAIC website: oaic.gov.au

Contact Us

Contact Us

Privacy Contact

For any questions or concerns about this privacy policy or our data practices, please contact us using the details below.